Privacy & cookies Policy

Last updated: August 8, 2025

We respect your privacy — here’s how we handle your info.

What we collect
When you shop, browse, or contact us, we collect:

Contact details (name, address, email, phone).
Order info (products, billing, shipping, payment confirmation).
Account details (username, password).
Shopping activity (cart, saved items, reviews).
Support messages.
Technical info (device, browser, IP address, cookies).
Info from trusted partners like Shopify, payment processors, and shipping providers.

How we use it

To process orders and ship products.
To run your account and handle returns.
To send order updates and product news.
To improve our site and prevent fraud.
To show relevant ads (where legally allowed).

Sharing

We only share your info with:

Service providers (e.g., payment, shipping, IT, analytics).
Business partners for marketing (with consent).
Authorities if legally required.
We don’t sell your personal info.

Cookies

We use cookies to make our site work, improve your experience, and measure performance. You can block them in your browser, but some features may stop working.

Your rights

Depending on where you live, you can:

Access, update, or delete your info.
Ask us to limit or stop using it.
Opt out of marketing.
Move your data to another provider.

To use these rights, email hello@ohmyfix.com.

How we protect it

We use secure systems, but no method is 100% risk-free. Keep your account details safe and contact us if you suspect a breach.

Retention

We keep your info only as long as needed for orders, legal reasons, or legitimate business needs.

Contact

Email: hello@ohmyfix.com
Address: Abel Tasmanstraat 49, Heerlen, 6413 SW, NL